FAQs

What does SALAQH sell?

SALAQH is a women's clothing brand primarily focused on unstitched Pakistani clothing.

Our collections include lawn, karandi, silk, winter fabrics, embroidered fabrics, party wear, shawls, and seasonal collections.

Are SALAQH clothes stitched?

Most of our collections are unstitched, allowing you to have your outfit tailored according to your preferred style, fit, and silhouette.

Please check the individual product description to confirm whether a particular item is unstitched.

What is included with an unstitched suit?

The components included depend on the individual design.

Each product page specifies exactly what is included, such as:

  • Shirt fabric
  • Trouser fabric
  • Dupatta
  • Embroidered panels
  • Borders
  • Additional accessories

Please carefully review the product description before placing your order.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available within Pakistan on eligible orders.

Please review our Cash on Delivery Terms & Conditions for further details.

How long does delivery take?

Orders are generally delivered within [3–7 working days] after confirmation.

Delivery times can vary depending on your location, courier service, seasonal demand, sales, public holidays, or unforeseen circumstances.

How can I track my order?

Once your order has been dispatched, tracking information will be shared through [WhatsApp/SMS/Email].

Can I change my order?

If you need to make a change, contact us as soon as possible after placing your order.

Once an order has been processed or dispatched, changes may no longer be possible.

Can I cancel my order?

Orders may be cancelled before dispatch, subject to our cancellation policy.

Please contact customer support as soon as possible.

What if I receive a damaged or incorrect product?

Contact us within [24/48 hours] of receiving your order.

Please provide your order number along with clear photographs/videos of the product and packaging.

Our team will review the issue and guide you through the process.

Do you accept returns or exchanges?

Returns and exchanges are subject to our Refund & Exchange Policy.

Please review the policy before purchasing.

How do I select the right fabric?

Every product page provides details about the fabric, season, components, and design.

If you need assistance choosing between fabrics such as lawn, karandi, silk, or winter materials, contact our customer support team.

Are the colors exactly as shown online?

We make every effort to photograph and display our products accurately.

However, slight differences in color may occur because of lighting, photography, and individual screen settings.

Will sold-out designs be restocked?

Some designs may be restocked while others may be limited collections.

Follow SALAQH on social media or subscribe to our updates to stay informed about restocks and new launches.